FAQs

General FAQ

Occupational therapy seeks to ensure optimal functioning in all aspects of a person’s life. Pediatric occupational therapy focuses on early childhood development disorders to improve children’s independence with daily tasks such as dressing, grooming, mealtimes, hygiene and other household and school activities.

Sensory Integration and Processing Therapy is used to teach children to experience the seven senses (see, hear, feel, taste, smell, move and feel the position of joints). Individuals must be able to process these senses in order to appropriately respond. These types of therapy promote a child’s ability to efficiently and effectively accept, organize and respond to information. When this is accomplished, students are better prepared physically, socially and academically for school.

Participating in one of the CoordiKids courses should lead to improvements in the following:

  • ability to sit still
  • concentration
  • awareness of surrounding space
  • fine motor skills
  • gross motor skills
  • balance
  • self-confidence
  • enjoyment of movement activities
  • emotional maturation

CoordiKids exercises were designed to do 5 times/week, followed by two days of rest. The exercises can be done in just fifteen minutes each day.

My child often loses interest in activities. Will CoordiKids keep him/her engaged? Because CoordiKids delivers therapy in short, frequent bursts, children tend to enjoy the courses and remain engaged. With new exercises delivered before previous ones become boring, the course is always fresh and exciting.

What will I receive with the CoordiKids course? Every two weeks, you’ll receive a new exercise that comes with an equipment list (you should be able to use materials and objects you already have – our exercises have all been adapted for home use), progress checklist, tips and hints. Throughout the course, you’ll also receive helpful emails with additional information and suggestions.

Once using CoordiKids, when can I expect to see improvements in my child and how do I know if the course is working? Rates of improvement are dependent on your child’s individual needs and the frequency with which you use CoordiKids. Because CoordiKids essentially re-trains the brain by building new pathways, it is important to repeat the same exercises 5 times/week.

Two additional days should be designated as “rest” days, which are crucial to cement new pathways. With each new exercise, you’ll begin to notice increases in your child’s coordination, ability to focus and attend to task. All of our videos include information regarding what your child should eventually attain in terms of preferred posture and ideal number of repetitions to achieve. Therefore, if your child is able to reach the targeted goal each week, you’ll know he/she is progressing appropriately. We are following the course appropriately, however my child is not making progress. What should we do?

While CoordiKids should lead to improvements for all children, we recognize that each child is different and occasionally, accommodations need to be made. If you’re experiencing difficulties, we hope you’ll contact us so we can offer additional support and/or suggest an alternate CoordiKids course that would work better for your child. After following the course for three months and contacting us with any problems, in the unlikely event you are still not satisfied and are unable to notice any improvements in your child, we will refund 100% of what you’ve paid – no questions asked.

This is an excellent question and multiple theories exist regarding why some children struggle with sensory processing. While there is no single answer that explains the cause for all children, premature birth, stress at the time of birth, repetitive ear infections, or other diagnosed disabilities or health concerns may be possibilities. More importantly, CoordiKids can help you address such difficulties, improving your child’s social, emotional and educational experiences.

Will CoordiKids improve my child’s fine motor skills and/or handwriting? Sensory Motor Skills, which serve as the foundation for efficient postural control, brain bridging and gross motor skills, are also the precursor to fine motor skills and handwriting. CoordiKids will help your child gain core strength and improve their seated posture. Without a strong core, you may notice your child slouching even when sitting, or clumsily falling off chairs. After participating in one our courses, you’ll notice improvement in your child’s ability to sit still at a table and their increased stabilization will lead to better hand coordination and ability to concentrate on fine motor skills, including handwriting.

Will CoordiKids improve my child’s ability to concentrate, attend to task and sit still? Yes! After completing one of our courses your child will further develop his/her nervous system, balance, posture and muscle endurance. These things will allow them to remain in a seated position, concentrate, and maintain focus on their work for longer periods of time. As a result, they will be better prepared and able to learn in school.

Absolutely. It’s no secret all children want to be accepted by their peers. CoordiKids will not only help your child improve his/her ability to participate in age appropriate activities and games, but also CoordiKids will boost their self-confidence.

Improved awareness of self and the surrounding environment pave the way to improved social awareness and ability to read social cues. While we’re always excited to hear about a child’s physical improvements, we’re even more thrilled to learn of your child’s increased self-esteem and happiness.

Though the focus of the CoordiKids exercises is on sensory motor integration, there are many trickle-down effects that often occur once a child begins developing the area of the brain responsible for motor skills and focus.

Some of those benefits described by CoordiKids members include:

  • Improved handwriting, spelling, reading
  • Working memory
  • Toileting issues improved
  • Ability to sit still in class, less fidgeting
  • Reduced “aggressive” and rough play behaviour (sensory-seeking behaviours)
  • More self-confidence
  • Awareness of self and consciousness of others
  • More engagement in social situations
  • Better ability to read social cues and environmental context

Furthermore, the cerebellum is a small part of the back of the brain, often referred to as the midbrain. In general, the cerebellum is where the integration and regulation of a lot of information takes place. It is responsible for so many different functions, even some that are seemingly unrelated.

So, you may see many benefits from the midbrain-boosting activities of CoordiKids – not just motor skills and focus!

Often, improving your child’s level of awareness and self-control also lead to minimizing toileting issues. Hopefully, your child does not present with difficulties in the area of fine motor, gross motor, or attention skills.

However, CoordiKids will both prevent problems before they become issues (at times making you aware of difficulties before they lead to functional issues for your child) and ensure your child is always prepared to focus and learn while at school. Because all children benefit from movement breaks, your child does not need to have a particular area of difficulty in order to benefit from CoordiKids.

Yes! Once new brain pathways are built, provided the child continues to use them through typical exercise and play, they will become part of their permanent brain structure.

Yes! CoordiKids was developed by experienced occupational therapists with over 45 years of combined experience.

You can read more about the course’s creators here

Communicating your involvement with a CoordiKids course to your child’s teacher or Occupational Therapist, if applicable, is a good idea. Teachers can often make use of what your child is learning through CoordiKids to support all children in the classroom.

Yes! Students, no matter their ability level, benefit from movement by preparing their bodies and minds for learning. Additional information, classroom recommendations, and courses designed for classroom use are available via our CoordiClass course.

For further information on CoordiClass click below:

More Information

Online Courses & Lectures FAQ

We offer our users the assessment that will indicate the severity of a person’s issues with sensory motor skills. Complete the quiz to put your mind at rest.

Start Assessment

Yes we do, the assessment will indicate the severity of a person’s issues with sensory motor skills. We give feedback via e-mail to guide you on the best options of intervention should your child have any problems.

This assessment is not a standardized OT assessment, but a handy tool for troubled parents. Parents often feel that ‘something is not right’ but does not know where to find the problem.

Many parents report that medical professionals and teachers say: ‘There is nothing wrong, the child has to work a bit harder’ or ‘The child will grow out of it’.

Complete the quiz to put your mind at rest, or to find the correct intervention should your child have issues with sensory motor skills, attention to task, coordination, and emotional regulation.

Take Assessment

Yes we have a few demo video’s examples for each course.  

View Demo Video's

Starter Packs: 

Sensory Processing Starter Pack

The Sensory Processing Disorder Starter Pack is the perfect kit of materials and resources for parents who are at the beginning of their journey with a child showing signs of sensory challenges.

Dyspraxia/DCD Starter Pack

The Dyspraxia Starter Pack is the perfect kit of materials and resources for parents who are at the beginning of their journey with a child showing signs of dyspraxia or developmental coordination disorder.

Master Classes: 

Master Class Sensory Modulation: Touch
Master Class SPD: The Movement Seeker
Master Class SPD: Understand the Full Spectrum

 

Learn More

After you have purchased the given course or lecture you will receive an email that will provide you with your order details and your membership username and password.

Then open www.coordikids.com on your browser.

In the top right corner of the screen you will see Members/Affiliates click on the button and you will see a screen that will ask you for your login details.

Login with the details you received via email.

Now you will see your user dashboard screen. From your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.

If you would like to download your starter pack or lecture material and resources you will find it under the Downloads Tab. 

If you would like to access or start the given course you have purchased you can navigate to the My Courses Tab. Here you will see the list of courses you have purchased and simply click on the course and you will be taken to the given course page. 

If you would like to access or start the given course you have purchased you can navigate to the My Courses Tab in your user dashboard. Here you will see the list of courses you have purchased and simply click on the course and you will be taken to the given course page. 

We feel it is very important to reward participants during the amazing progress they are making throughout the course.

Offering milestones rewards is proven to encourage and motivate participants to keep going – even when they find the exercises difficult. We have implemented 2 types of rewards systems for our CoordiKids:

1. Animal Spirit Cards – A mindfulness game

2. Coupons for fun incentives at home

How Does It Work?

Download the pdf’s for both the Spirit Animal cards and coupons. When your child completes all the activities within a lesson, they will see a pop up in the top right-hand corner of your screen showing the reward they have received for completing the lesson. Then you can print the full-sized reward and give it to your child.

You can also see all the achievements your child has collected in your account dashboard under the REWARDS tab. They can even see their progress on the leader board provided and see how they are progressing compared to other students.

Included in the courses is CoordiKids fortnightly email trail. As you progress through the online course you will receive an email with a brief on what you can expect on your next fortnightly course material as well as helpful instruction on the course to ensure the student get the maximum benefits from the given course.   

Yes you can! on our main product pages as seen below you will see a button saying gift this course. 

Simply click on the button and you will be directed to the given course checkout page. 

Important notice: As a gift you can enter the person details who the gift is for in the billing section as these details will be used to access the dashboard where they can find their course material. 

You can find the gift the course option on the following pages: 

Home Course
Homeschool Course

In the top right corner of the website you will see a button saying members/affiliate are. Click on the button and login with the username and password you received via email.

Once you are logged in to your members dashboard navigate to the Downloads Tab. 

Under Downloads tab you can see all the resources and material for the given lectures or starter packs you have purchased. 

Simply click on the blue bottom and the download should automatically start. 

Due to many of our members having a few off month during a year whether its for holiday or personal reasons this means that our members are not always able to finish the entire course within the given year and therefore the membership will not end after the year is finished.

This means that the membership will auto renew so that our members will still have access to their account and can continue where they left off on the previous year.

If you however were able to finish the course within the year from signing up and feels that you loved one has improved and you want to end your subscription then you can do so by simply clicking on the link below and follow the instructions on how to end your subscriptions on PayPal. 

How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant? I

If you are having any issues with your account or membership please do not hesitate to contact us.

Then Coordi Consultations is for you!

Specialized, tailored and affordable consultations in the comfort of your home.
 

CoordiKids offers confidential, online consultations at a time that suits you, in the comfort of your own home, office, classroom or chosen place of communicating. Using a Smartphone or computer, you can discuss concerns, ask questions, find strategies and support with one of our registered therapists.

Learn more

Yes we do! CoordiKids covers an extensive range of topic around childhood developmental issues. CoordiKids also offer free tools and exercises parents can use to help their loved ones.  

View Blogs

Please view our success stories and see how CoordiKids has helped families around the world help their child with developmental issues. 

 

Payments & Subscriptions FAQ

What payment methods can I use with PayPal?

With PayPal, you can use one of the following payment methods:

Your bank account Your Visa, MasterCard, Discover or American Express card Your balance if you have a PayPal Balance account.

You can select and change your preferred way to pay online whenever you want.

Here’s how: Click Wallet. Under Payment Methods, click the payment method you would like to make your preferred payment method. Click Set as preferred. Please note that you need to link a card or link a bank to your account before you can select it as a preferred way to pay.

Changing your preferred payment method will not affect billing agreements, subscriptions, or recurring payments. You can update your payment preference on billing agreements, subscriptions, or recurring payments.

We’re sure that our CoordiKids courses will provide valuable information and exercises to help your loved ones with their developmental issues.

If you however feel that the course is not quite what you were looking for you can easily cancel your membership by following the instructions below:

PayPal

Click on the link below and following the instructions to cancel the membership.

How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant?

Credit Card

Navigate to the Subscriptions tab in the Members Area/User Dashboard. Here you will find your active subscriptions Click the CANCEL button for the subscription you wish to cancel.

If you have more than one subscription, you can remove one from your list. Click the cross next to the product you want to remove and click OK.

If you are having any issues with your account or membership please do not hesitate to contact us.

Sometimes their is a connection issue between the merchant (CoordiKids) and PayPal payments and because of this the merchant sees that the payment is still pending and therefore you won’t  be able to download your material and resources.   

If you have purchased a lecture or starter pack and you don’t see your material and resources under the Downloads Tab please Contact as as soon as possible and one of our friendly support staff will assist you with the error. 

 

CoordiKids uses PayPal payments. 

Please click on the link below to update your payment details. 

How do I add, update, or remove a card?

Our satisfaction guarantee ensures that if you encounter challenges implementing any of our courses into your schedule or if your child finds the exercises difficult to complete, you can request a refund within 7 days of your purchase without any questions asked. We aim to make your experience hassle-free and risk-free, recognizing the uncertainty of trying something new with a child. While we have successfully helped many children in similar situations to yours, we want to ensure that you feel supported as you navigate the process of finding the best solution for your family.

My Account FAQ

On the top right hand corner of CoordiKids website you will see a button membership/affiliate are. Click on the button and a screen will pop up asking you to enter your username and password. This is how you login to your members dashboard. 

After you have purchased the given course or lecture you will receive an email with your username and password. 

From your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.

When you login to your dashboard navigate to the Orders Tab. Here you will see all products you have purchased on CoordiKids. 

When you login to your dashboard navigate to the My Subscription Tab. 

Here you can view any current subscriptions you have with CoordiKids and the relevant details regarding your Subscription.  

Once you are logged in to your members dashboard navigate to the Downloads Tab. 

Under Downloads tab you can see all the resources and material for the given lectures or starter packs you have purchased. 

Simply click on the bleu bottom and the download should automatically start.

Billing information will have to be updated via PayPal. Please click on the link below to change your billing details. 

How do I edit the billing address linked to my card?

 

If you would like to access or start the given course you have purchased you can navigate to the My Courses Tab in your user dashboard.

Here you will see the list of courses you have purchased and simply click on the course and you will be taken to the given course page.

Login to your membership dashboard. Then navigate to the Account details Tab.

Here you can change your password.

Coordi Consultations FAQ

1. CoordiConsult uses a secure private practice platform, Halaxy, to save all information of our clients. We are a team of professionals and share information between us to give the best possible advice to you.

2. We have regular meetings and might discuss issues confidentially to improve our service to you.

3. Once you have provided your and / or your child’s history, you will not have to repeat the information when using another practitioner at CoordiConsult.4. All information is handled confidentially.

1. Please send an e-mail to one of the practitioners or to [email protected]

1. We’ll simply re-connect and continue; we’ll allocate extra time if necessary

2. If the issue continues through a consultation, we’ll schedule another time at the same price.

1. We give you the opportunity to meet the practitioner and to decide if you want to continue with more consultations.

2. Should you want to continue and make the first appointment longer, the practitioner will be happy to accommodate you if she has extra time on the specific day.

1. The practitioner will ask your permission before recording a consultation.

2. Should it be recorded, it will be part of your confidential information, and saved securely.

1. The practitioner will e-mail an invoice directly after the appointment.

2. Please pay within 24 hours.

1. It depends on your fund, your plan and the country you live in.

2. You can ask your personal Health Fund if they pay for TeleHealth or Online consultations from your specific practitioner.

3. Look at your practitioner’s bio (go to ‘more information’ next to the name on CoordiConsult Home Page) to see which funding is available in a specific country.

1. You can access these consultations from the comfort of your home or another preferred place.

2. It reduces your need to travel. Online consultations decrease exposure to infectious disease.

3. After hours appointments might be available – depending on your time zone.

4. No parking issues!

1. The consultation might be impacted by technical problems which may affect the quality of the session.

2. Your practitioner will advise if online consultations are not ideal for your condition and will assist you to find the appropriate services in your area to access face to face consultations with another practice.

3. Online consultations might feel strange initially and you might need to take time to become familiar with them. If you have concerns, please discuss them with your practitioner.

4. There might be risks regarding privacy and digital security, however, CoordiConsult does everything available to ensure that your information is protected and your consultations private.

Affiliates FAQ

Thank you for your interest in our Affiliate Program. CoordiKids has three wonderful online Childhood Development Courses, we welcome you to apply to promote.

Please click on the button below, where you will be directed to the affiliate sign up page. 

Become a Affiliate

CoordiKids was born from a desire to help more, serve more, and make effective intervention easy and affordable for as many children struggling with early childhood development.

By addressing children’s developmental and diagnostic problems, combined with intensive occupational therapy and parent support, our online courses enable children to overcome developmental and learning challenges.

You can become part of our excellent affiliate program and change the lives of numerous children.

Become a Affiliate